dbWatch AS (“we,” “us,” “our”) is committed to protecting your privacy. The data controller responsible for your personal data is dbWatch AS, located at the company address below. If you have any questions, you can contact us at support@dbwatch.com. If required, our Data Protection Officer (DPO) can be reached at:
Provide requested services and respond to inquiries
Send newsletters, updates, and marketing materials (only with consent)
Improve our website and services
Comply with legal obligations
5. Who We Share Your Data With
Service providers (e.g., email marketing platforms, payment processors, hosting providers, IT support services)
Analytics tools to improve user experience
Advertising networks and social media platforms for targeted marketing (only if consent is given)
Law enforcement or regulatory authorities if required by law
If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
6. How Long We Keep Your Data
Marketing data: Retained until you withdraw consent (unsubscribe)
Transactional data: Retained for 10 years to comply with legal and tax requirements
Customer support data: Retained for 10 years after the last interaction
You may request deletion of your data at any time (see “Your Rights” below).
7. Your Rights Under GDPR
Access, correct, or delete your personal data
Withdraw consent for marketing emails (via “unsubscribe” links or contacting us)
Restrict or object to processing under certain circumstances
File a complaint with a data protection authority if you believe your rights have been violated
8. How We Protect Your Data
Encryption of sensitive data both in transit and at rest
Role-based access controls to limit who can access your data
Regular security audits and monitoring for unauthorized access
Secure data storage with industry-standard protections
These measures help ensure the confidentiality and integrity of your personal data.
9. Cookies and Tracking
We do not use cookies or tracking technologies on our website.
10. Complaints and Contact
If you have any concerns about how we process your data, you can contact us at gdpr-dpo@dbwatch.com. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If changes are significant, we will notify you via email or a website notice.
For any questions, please contact us.
